Bcbsil behavioral health phone number If you are experiencing a behavioral health crisis, please call the Mobile Crisis Response hotline at 1 Any member having a psychiatric or behavioral health crisis can call this number. Provider Services The Physician and Health Care Hotline at: 1-800-682-9091 . Call the number listed on the member's ID card; Phone - If you are unable to submit a request electronically, call the number on the member ID card; Behavioral Health Unit: 800-851-7498 FEP: 800-779-4602. Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a. The fast pace of life today, combined with 24/7 news, anxiety and a historical increase in negative feelings*, has many of us near the breaking point. Members can call the Behavioral Health number listed on their ID card for prior authorization, questions or Employees will have access to a nationwide network of more than 430,000 behavioral health professionals and treatment facilities through Provider Finder ®. If you need help with referrals or scheduling appointments with experts in substance use treatment, call the number on the back of your member ID card and ask for a behavioral health case manager. If you can’t find the information you need, you’ll get a Fast Path phone number that moves you to the top of the calls received list. Phone: PPO – 800-851-7498. I If you are in crisis, call the National Suicide Prevention Lifeline at 988 or 1-800-273-8255. Behavioral health issues can be stressful and confusing. ; See our Accident Information Questionnaire to determine whether any other party or insurance carrier may have responsibility to pay for medical treatment. The dedicated Horizon Behavioral Health care team will work with you, your family, your caretakers and your doctors to help you get the treatment and support you need. Blue Cross Behavioral Health SM manages prior authorizations for behavioral health services (for mental health and substance use disorders) for the following members: Please enter a valid phone number If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have. Learn to Live is a no cost online health program. Behavioral Health Unit (Government Programs) Phone: Anthem Blue Cross and Blue Shield Medicaid (Anthem) facilitates integrated physical and behavioral health services as a vital part of healthcare. COVID-19 Information ; Coverage for Out-of-Network COVID-19 Testing Ending Coverage for Out-of-Network COVID-19 Testing Ending; Code Terminations as the PHE Ends Code Terminations as the PHE Ends; PHE Update: Prescription Limitation your results. Health Care Service Corporation, Inc. Find in-network behavioral health care providers in Illinois near you. Fax to BCBSIL at 877-361-7656, Attention: Transitional Care Request. Log in to find contact information specific to your area and plan. Print Behavioral Health Program Components. If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might Behavioral Health Unit: 800-851-7498 FEP: 800-779-4602. Group Number: Subscriber ID: 1/2011 Credentialing As of October 1, 2019, all behavioral health professionals and ancillary providers will work with Horizon BCBSNJ to complete the initial credentialing of nonparticipating behavioral health professionals and ancillary providers who are seeking to join one of our network(s). To change to a different medical group: Online. Be sure to have your ID number, health care provider's name, Molina Healthcare Phone Number claims address of Medicare and Medicaid. The goal is to create a See more To learn more about behavioral health services and benefits, check the Member Handbook. Log in to Blue Access for Members; Choose About Mental Health (cdc. Because we are member-owned, not investor-owned, our employees work for the benefit of our nearly 9 million members who put their trust in BCBSIL. Behavioral Health Prior Authorization Data (Excel file) Pharmaceutical Drug Data History. to 8:00 p. Note that Anthem is also available 24 hours a day, 7 days a week to accept claims, prior authorization requests and more via the Availity* Portal. Inpatient Prior Authorizations 713. Member Services Someone is available 24 hours a day, seven days a week to help you, please call: 1-800-682-9090 (TTY 711) Horizon NJ Health Enrollment Hotline For information on enrollment, please call: 1-800-637-2997 . BCBSIL manages behavioral health care services for most non-HMO members who have behavioral health benefits (such as BCBSIL PPO, Blue HPN SM Telephone Call the number listed on the member's ID card. Anthem Blue Cross and Blue Shield Healthcare Solutions facilitates integrated physical health (PH) and behavioral health (BH) services as an integral part of healthcare. To reach member customer service, call the 800 number on the back of the member’s identification card. NPI or Provider Number) System will ask if this is for Behavioral Health , Medical Services or Chemical Dependency. We remove complexity and increase alignment to make systems flow. Lucet helps For behavioral health services, there may be special instructions, forms or steps to consider. As a CareFirst member, you have access to resources to support you or a loved one. Outpatient – Members should call the behavioral health number on their BCBSIL ID card. I have questions about enrolling in a new plan: 1-866-514-8044. Submit completed forms to: BCBSTX Behavioral Health Unit PO Box 660240 Dallas, TX 75266-0240 Behavioral health benefits are integrated into Anthem medical plans for a full spectrum of coordinated care for our members. m. It is offered to members 13 and older and caregivers. For questions about: Enrollment paperwork; Information about a variety of mental and behavioral health topics to help you achieve physical and mental well-being. Box 989 Latham, NY 12110. Lucet puts smart technology and human expertise to work to transform behavioral healthcare. Call the Fraud Hotline at 800-543-0867. TTY: 1-800-368-4424. Federal Employee Program ® (FEP ®) – 800-779-4602. Blue Cross and Blue Shield of Illinois (BCBSIL) manages behavioral health services for all commercial, non-HMO members who have behavioral health benefits through our group or retail products. ; Visit the Subrogation Referral Portal to submit a new case referral or request for case information online. By bringing medical and behavioral health services together within primary care, providers are better able to meet both the mental and physical health needs of the patient. Use our preferred method online at https://www. Behavioral health and primary care integration is considered the gold standard for care. BCBSTX Medical Care Management Department (Clinical information for a prior authorization or predetermination for medical healthcare Outpatient – Members should call the behavioral health number on their BCBSIL ID card. Enter the case number received in your confirmation email. 9 a. Health plan coverage for behavioral or mental health conditions Blue Cross and Blue Plus health plans typically cover behavioral and mental health services. The services covered for inpatient or outpatient care, the copays or coinsurance amounts, and the network of providers may be different for each plan. AIM Specialty Health (AIM) Phone: PPO – 800-851-7498. Customer Service Please call the phone number on the back of the Member ID card. Members continue to have access to a robust behavioral health network and other services to support their care and treatment. BCBSIL BH Unit PO Box 660240 Dallas, TX 75266-0240: BlueCard ® Hotline. 31, 2024, Carelon Behavioral Health, an independent company, manages behavioral health services for Healthy Blue ChoicesSM POS members. For information about behavioral health services for dates of service before Jan. 1-877-831-3148, TTY/TDD: 1-866-288-3133 Behavioral Health Services Anthem Blue Cross (Anthem) facilitates integrated physical and behavioral health services as a vital part of health care. Instructions: Please print legibly in black ink. Lucet is a behavioral health solutions company offering tech-enabled services to help bridge the gap between members and the care they deserve. Blue Cross Behavioral Health SM manages prior authorizations for behavioral health services (for mental health and substance use disorders) for the following members: Update BCBSIL of information changes. Behavioral Health Phone for Consultations and Referrals. Carelon Behavioral Health National Provider Service Line 1 -800-397 -1630, 8 a. A qualified mental health professional will be sent to provide a face-to-face Phone: PPO – 800-851-7498. Exception: Behavioral health care services for some employer groups are managed by other behavioral health vendors. Behavioral health care can involve the care and treatment of emotional problems for adults, children and families. For government programs members, call the number on the member’s BCBSIL ID card to check eligibility and benefits. ) Behavioral Health Preauthorization. I'm a member with a question for customer service: 1-800-538-8833. First Name * Please enter a Please enter a valid phone number. contact the number on the back of your patient’s Healthy Blue Dual Advantage member ID card. Major Depression Guideline for Initial Outpatient Treatment of Adults, 2015 Out-of-Network Costs. Effective April 1, CareFirst brought in-house the behavioral health and substance use disorder services previously provided by Magellan Healthcare, Inc. Choose from health plans such as Florida and Tax ID number. Mental Health/Substance Abuse Magellan Healthcare, Inc. Phone: (800) 541-6652 ; Both MDLIVE and Teladoc Health let you schedule appointments with an independently contracted, board-certified therapist or psychiatrist by mobile app, online video or phone. Practice Parameter for the use of Atypical Antipsychotic Medications in Children and Adolescents; Practice Behavioral health. During a psychiatric or behavioral health crisis, a qualified mental health professional is dispatched to provide a face-to-face screening. If you have questions about the participating status of your physician, how to find a doctor or hospital or your out-of-network benefits and costs after normal business hours, you can call 1-833-876-3825 and speak to Phone: 800-859-5299. The need for integrated behavioral healthcare in America has never been greater. For more information, refer to the Pharmacy Programs section. But behaviors like eating habits, substance Behavioral health resources for Blue Shield providers. We are here to help you navigate the behavioral health care system. To check the status of your credentialing process, enter your NPI or license number in our Credentialing Status Checker. Members can call the Behavioral Health number listed on their ID card for prior authorization, for questions or Behavioral health care management is integrated with our medical care management program. Waste, Fraud and Abuse. If your group has less than 100 members, you can call 1-800-548-1687. 1-800-411-BLUE (2583) Weekdays from 8 a. We offer assistance to link members to supportive, available community resources. It is important that you also inform BCBSIL of changes to your practice or demographic information. Behavioral Health: Mental Health and Substance Use Disorder Unexpected events, such as the loss of a loved one, can affect your state of mind. Eastern Time (excluding holidays) Call the National Information Center for information about your benefits and services, FEP incentive programs, our BCBSIL manages behavioral health care services for most non-HMO members who have behavioral health benefits (such as BCBSIL PPO, Blue HPNSM, and Blue Choice PPOSM members). wpa/ nepa; cpa/ sepa; de; wv; 800-258-9808; wny; neny; 844-946-6264; Anthem Blue Cross and Blue Shield (Anthem) facilitates integrated physical and behavioral health services as a vital part of healthcare. Facility Providers (hospitals, ambulatory surgery centers or behavioral health facilities only) to apply to join our networks send an email to Facility_Contract_Notices@bcbsil. You must be at least 18 years old to submit a request. See our IVR caller guides for phone numbers and details: 1. 1, 2024, see Behavioral health information for dates of service before Jan. Phone. Thank you for the care and support you provide to your patients—our members. Payer The behavioral health optimization company, Lucet, offers resources for out-of-network providers. Online Behavioral Health Program. 4. Magellan Behavioral Health Providers of Texas, Inc. Behavioral health services for Blue Cross Blue Shield of Michigan are managed by Blue Cross Behavioral we may not be able to check your claim through our automated phone system. Blue Cross and Blue Shield of Illinois (BCBSIL) member receiving ongoing behavioral health care with an out-of-network provider. With tools and information to help keep life on course, let us be your go-to resource. 1, 2024 (PDF). At Providers can call Horizon Behavioral Health Care Management at: 1-800-626-2212 1-800-991-5579 (for the State Health Benefits Program (SHBP) and the School Employees' Health Benefits Program (SEHBP) The Behavioral Health program is available only to those members whose health plans include behavioral health benefits through Blue Cross and Blue Shield of Illinois. BCBS Provider Phone Number. You can choose to receive benefit details via fax. You can provide immediate support to your patients who may need behavioral health care by using the resources available at Blue Shield of California’s PCP Behavioral Health Toolkit website. Blue Cross NC provides the telehealth program for your convenience and is not liable in any way for the Please be aware that these email inboxes are not monitored 24/7. We require prior authorization for certain behavioral health services: Inpatient Hospital (including detox) For information about behavioral health services for dates of service before Jan. The Blue Cross and Blue Shield of Illinois (BCBSIL) Behavioral Health Program encompasses a portfolio of resources that help BCBSIL members access benefits for behavioral health (mental health and substance use) conditions as part of an overall care management program. online and over the phone—and digital tools that offer Behavioral Health Crisis Line. The Behavioral Health Crisis line toll-free number is 844-594-5076. If you have general questions about claims, call 800-888-3944. Skip to main content. Resource Library; Contact the number on If you are experiencing a behavioral health crisis, please call the Mobile Crisis Response hotline at 1-800-345-9049 (TTY/TDD: 711). to 8 p. com . Out-of-Network providers with questions about Behavioral Health should call Customer Service at 1-205-733-7016. Getting help has shown to improve health and relationships with family and friends. ET, Monday through Friday Claim Submission Please utilize Availity at www. State Behavioral Health or press 1 State Medical Services or press 2 State Chemical Dependency or press 3 System will give the phone number to call for Preauthorization Number. For Enrollment: 1-800-637-2997 Hearing or speech impaired: TTY 711; For Member Services: 1-800-682-9090 (TTY 711) “Global” for your access to ensure Carelon Behavioral Health can review these changes to your data. You may also contact the Carelon Behavioral Health National Provider Services Line at 1 -800 -39 7 -1630, from 8:00 a. Call for out-of-state member The Behavioral Health program includes: A nationwide network of behavioral health professionals and treatment facilities; One phone number for members for prior authorization and other Members can call the Behavioral Health number listed on their ID card for prior authorization, questions or for urgent health issues 24/7. BACK back to www. ) Claims; 2. They are happy to help you get started on your path to recovery. Website: https://www. ) Eligibility and Benefits; and 3. 1-877-860-2837, TTY/TDD: 711. • Tell BCBSIL if you have other health insurance, including Medicare. Call 800-528-7264 or the phone number listed on the back of the member's/subscriber's ID card. use our automated phone system for eligibility and benefits and other self-service requests. With these tools, members Department Phone Number Fax Number Provider Network Services & Customer (BCCHP ), Blue Cross Community MMAI (Medicare-Medicaid Plan)SM, current BCBSIL Initiatives, Provider Compliance & Provider Training BCCHP 877-860-2837 TTY: 711 855-297-7280 MMAI 877 Behavioral Health Mobile Crisis Response (Cares Line) BCCHP and MMAI 800-345-9049 If you have behavioral health problems, call our Customer Advocate Department at 1-888-657-6061 (TTY: 711). to 7:00 p. Contact 877-709-6822 for any additional questions. Members can call the Behavioral Health number listed on their ID card for prior authorization, questions or Member Name Member ID Date of Birth Phone Number REQUESTOR DETAILS Office Contact (or Referring Provider, if required) Date Phone Number Outpatient Behavioral Health (for MH & SUD services requiring prior authorization) 443-753-2333 Applied Behavior Analysis; please use UM ABA request form We work collaboratively with hospitals, group practices, independent behavioral health care providers, community partners, government agencies, human service districts and other resources. Beacon Health Options will no longer perform these processes. Out-of-Network. Select an audience to restrict the search. ET. Website: Carelon Provider Portal. magellanprovider. To access Behavioral Health and Substance Use pre-approvals, call 1-800-444-2426 . Customer Care Center for Major Risk Medical Insurance Program Blue Cross of California is contracted with L. Phone: 1-844-521-6942. Check Credentialing Status. Important Phone Numbers. Your employees will have access to a nationwide network of more than 430,000 behavioral health professionals and treatment facilities through Provider Finder ®. CT, Monday through Friday to update your demographic information. Both MDLIVE and Teladoc Health let you schedule appointments with an independently contracted, board-certified therapist or psychiatrist by mobile app, online video or phone. Suicide Prevention Lifeline: For more information, call the number on the back of your member Find providers numbers for claims, correspondence, managed care and traditional products and more. If Employees will have access to a nationwide network of more than 430,000 behavioral health professionals and treatment facilities through Provider Finder ®. A qualified mental health professional will be sent to provide a face-to-face screening. Your BCBSIL health plan includes behavioral health benefits so you and your covered family members can obtain coverage for treatment of conditions, such as: Behavioral Health Crisis Support. Similar behavioral health programs are implemented across product lines but may differ by product. Please call 800-245-7013 for help. Outpatient Prior Behavioral Health Program. Any member having a psychiatric or behavioral health crisis can call this number. Intensive Outpatient Programs (IOPs), Outpatient ECT or rTMS . Not all health plans include MDLIVE and Teladoc. 1-800-367-3403. This section covers the following topics: Topic Page . 3. Fax Numbers. (Magellan) Phone: 800-729-2422 . Email Tax Identification Number to ILProviderRosterRequests@bcbsil. If there are questions, call the number on the member’s Blue Cross and Blue Shield of Illinois (BCBSIL) member receiving ongoing behavioral health care with an out-of-network provider. 2; Important hotlines and support. What is prior authorization? Prior authorization (sometimes called preauthorization or pre-certification) is a pre-service utilization management review. 25 • To request a prior authorization, visit https://availity. We offer support for numerous behavioral health conditions. horizonblue. Pharmaceutical Drug Prior Authorization Data (Excel file) Government Programs: The prior authorization requirements and clinical review criteria above are specific to commercial fully insured members. Blue We can send you an email with information on our health care plans. Our mission is to address the physical and behavioral healthcare of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members. Get answers to our most commonly asked questions on Mobile Crisis Response The Behavioral Health program is available only to those members whose health plans include behavioral health benefits through Blue Cross and Blue Shield of Illinois. To help you promote behavioral health with your primary care team, we are sharing March 17, 2023 [Updated April 17, 2023] What’s New: AIM Specialty Health (AIM) has changed its name to Carelon Medical Benefits Management (Carelon) effective March 1, 2023. 24 hours a day, along with the ability to prescribe. BHOD will serve as a same-day access point for care and provide a safety net for those who require assistance. The Behavioral Health Crisis Line is available 24 hours a day, 7 days a week. Learn more on our Verify and Update Your Information page. Behavioral health service is limited to interactive audio/video (video only), along with the ability to prescribe in all states. Behavioral Health Emergency Services: Mobile Crisis Response. At Carelon Behavioral Health, formerly Beacon Health Options, our whole-person approach comes with smart, everyday practices and future-forward solutions. As the largest, most experienced health insurer in Illinois, BCBSIL is reimagining wellness and looking for original thinkers to make us even better at what we do. Phone: 1 (800) 780-7881; Fax: 1 (888) 496-1540; Connect with member customer service or find the right support resources, including your local Blue Cross and Blue Shield (BCBS) company, general FAQs and media relations Behavioral health services mental health and substance use disorders prior authorization and referrals call 800-528-7264. BCBSIL Behavioral Health Member Services phone is 800-851-7498. Phone: (800) 541-6652 ; Behavioral Health Telemedicine and Virtual Visits Enhanced Community Care Management Program Laboratory Management Program Musculoskeletal Surgery and Interventional Behavioral Health Phone Number. Carelon Behavioral Health c/o Practitioner Maintenance P. PO Box 660717 Dallas, TX 75266-0717 Behavioral Health Crisis Line. O. Provider Resources. Live doctor visits by mobile app, online video or phone. Call 1-800-528-7264 or the number listed on the back of the member ID card. Process for requesting Prior Behavioral health includes both mental health and substance abuse issues. A. STEP 5 – Get connected. (operating through its five divisions; BCBS of Illinois, BCBS of Montana, BCBS of New Mexico, BCBS of Oklahoma, and BCBS of Texas) Behavioral Health Care Management program has been accredited for Health Utilization Management since October of . AIM Specialty Health (AIM) Contact Customer Support by phone or Live Chat. Services covered on most benefit plans include mental health services, substance use treatment and more. AIM Specialty Health (AIM) Urgent fax: Call Provider Services number Behavioral health prior authorization fax: 877-840-5581. Eligible members can access these services Blue Cross and Blue Shield of Kansas partners with Lucet to manage the behavioral health services of our members. Behavioral Health . . For these outpatient services, prior authorization requires completion of a form located on the Forms page. Phone: 1-877-214-5630; Fax: 1-866-644-5456; Mental health and emotional well-being are very important. PO Box 660717 Dallas, TX 75266-0717 MG# Medical Group Name City St Zip Phone/Email 052 Franciscan PHO Northern IN Hammond Munster IN 46321 (708) 756-1000 072 Sinai Medical Group Chicago IL 60608 (773) 498 AMITA Health Saint Joseph Medical Center Joliet Lisle IL 60532 (224) 273-3719 499 AMITA Health Saint Joseph Hospital Elgin Lisle IL 60532 (224) Our BCBSIL mobile app gives members easy access to the same information and tools as the online portal detailed Their BCBSIL member ID card number; Copayment and deductible amounts; Health tips on diabetes; We offer numerous products and programs to help improve the medical and behavioral health of our members. Additional Information. If you are having an urgent mental health crisis, call 911 or visit an emergency Phone — If you are unable to submit a request electronically, call the number on the member’s ID card; The BCBSIL Behavioral Health team uses nationally recognized, evidence-based and/or state or federally mandated clinical review criteria for all behavioral health clinical decisions. Behavioral Health Unit (Government Programs) Phone: Third Party Website Icon: Please be aware when you are on the Blue Cross and Blue Shield of Minnesota (Blue Cross) website and see this Third Party Website icon, you will be connected to a third party site, whether via links provided by Print Behavioral Health Program. Your Voice Matters. Phone — If you are unable to submit a request electronically, call the number on the member’s ID card; The BCBSIL Behavioral Health team uses nationally recognized, evidence-based and/or state or federally mandated clinical review criteria for all behavioral health clinical decisions. 8 million members. It also can involve care and treatment for Important Phone Numbers. In this Section . The Behavioral Health program includes: A nationwide network of behavioral health professionals and treatment facilities; One phone number for members for prior authorization and other questions; Behavioral health clinicians available 24/7 for urgent issue; NEW Mental Health Hub Hello, You will need to speak to customer service regarding your group's mental health coverage. Customer Service and Precertification 24 hours a day, 7 days a week: 1-800-688-1911: For Keystone Health Plan East Members with Caring Foundation benefits 24 hours a day, 7 days a week: 1-800-294-0800: Independence Administrators 24 hours a day, 7 days a week 1-800-634-5334: PEAR Portal • Mobile crisis management services: within two hours Behavioral Health distress the member may experience. Submit completed Behavioral Health Forms to: Blue Cross and Blue Shield of Texas Behavioral Health Unit PO Box 660241 Dallas, TX 75266-0241 Fax Number: toll-free If you’re in the media and want to learn more about Quantum Health and how we’re revolutionizing benefits and healthcare for employers and consumers, please visit the Newsroom or Phone — If you are unable to submit a request electronically, call the number on the member’s ID card; The BCBSIL Behavioral Health team uses nationally recognized, evidence-based and/or state or federally mandated clinical review criteria for all behavioral health clinical decisions. Members can call the Behavioral Health number listed on their ID card for prior authorization, questions or Behavioral health is critical to a patient’s overall health. Group Number: Subscriber ID: 1/2011 312-233-4060 . A qualified mental health professional will be sent to provide a face-to-face See what behavior-health resources Healthy Blue provides for our behavioral health members. Visit with a contracted doctor. Contact Cigna Healthcare Customer Service at 1 (800) 997-1654 or visit this page to find phone numbers for plan and coverage questions or a claims mailing address. Mail: Blue Cross and Blue Shield of Illinois (BCBSIL) Behavioral Health Unit PO Review the Individual and Family Contact Us page. Mail: Blue Cross and Blue Shield of Illinois (BCBSIL) Behavioral Health Unit PO Box 660240 Dallas, TX 75266-0240 . For all behavioral health providers who are new to Premera, learn how to join our network. Access Providing up to a 2:1 ROI through proper behavioral health care and decreased emergency room visits. Non-Emergency Medical Transportation. Call: 1-800-345-9049 Phone: PPO – 800-851-7498. Behavioral Health; Pregnancy & Maternal Child Services; Primary Care; Case Management; Condition Care; 24/7 NurseLine Phone: 1-800-224-0336. All of our plan providers have 24-hour telephone coverage. Behavioral Health Unit: 800-851-7498 FEP: 800-779-4602. Enter the terms 1-888-666-2535 – Physical Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association You can also text: HOME to 741741 for the National Suicide Prevention Crisis Text Line or 838255 for the Veterans Crisis Line The switch from Magellan to Lucet for authorization services does not affect member care. BCBS Federal Phone Number - FEP List Statewise Customer Service Precertification Mental Health/Substance Abuse Case Management Hospital; Alabama (800) 248-2342 (800) 248-2342 Behavioral health resources for Blue Shield providers. availity. com; PROVIDERS ; COVID-19 Information COVID-19 Information. Service availability depends on location at the time of consultation. You are invited on a quarterly basis to join the Family Leadership Council (FLC). Find additional provider-specific contact information and resources here. A prior authorization is not a guarantee of benefits Call us for help to coordinate behavioral health care for members at 1-800-818-8581 1-800-818-8581. If there are questions, call the number on the member’s Over 100 Boeing members each month work with behavioral health (BH) professionals on the Boeing Care Management Team at Blue Cross and Blue Shield of Illinois (BCBSIL). ET/7:00 a. Additionally, Behavioral Health clinicians are available to provide crisis intervention and coordinate stabilization services 24-hours a day, 7 days a week through our Behavioral Health Services Hotline. Blue Cross Community Health Plans Appeals & Grievances . gov) Telehealth benefits are available on all plans either from Blue Cross NC or through the provider network. Prior authorization is required for some members/services/drugs before services are rendered to confirm medical necessity as defined by the member’s health benefit plan. If you have questions on a prior authorization request handled by BCBSIL, use April 03, 2018 - Submit Authorizations for Behavioral Health Services Using the Provider Portal. This service is offered to help intervene and stabilize during a crisis. Department Phone Number Fax Number Provider Network Services & Customer (BCCHP ), Blue Cross Community MMAI (Medicare-Medicaid Plan)SM, current BCBSIL Initiatives, Provider Compliance & Provider Training BCCHP 877-860-2837 TTY: 711 855-297-7280 MMAI 877 Behavioral Health Mobile Crisis Response (Cares Line) BCCHP and MMAI 800-345-9049 Contact Anthem Customer Service by phone, Live Chat, or log in to your account for information specific to your plan. Our mission is to address the PH and BH healthcare of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for Blue Cross NC is now offering Behavioral Health On Demand (BHOD), a virtual urgent care alternative for members who would otherwise visit the emergency department for urgent behavioral health needs. See the Behavioral Health Program section for details. Click on Member Care and then click Behavioral Health. Search For ALL. For Employers. HR/Managers; For Health Plans. Prior Authorizations — Behavioral Health. Applied Behavior Analysis (ABA) Get answers to our most commonly asked questions on Applied Behavior Analysis (ABA). com. Department Phone Number; BCCHP Member Services. Fax: 877-361-7656. All inquiries are confidential, and you may remain anonymous. They can help with online counseling, child/behavioral learning issues, stress management, and more. Toggle menu. Members can call the Behavioral Health number listed on their ID card for prior authorization, for questions or Provider Manual - Behavioral Health Services. 0932. 877-860-2837 : Member Medical Appeals and Grievances. Learn to Live gives self-paced mental health solutions. Our collaboration helps better meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities. Plus, access to 24/7 therapy coaches for Call 1-888-870-8842 for general subrogation inquiries. If this is an emergency situation, you should do one of the following: Call 911. Then, call the medical group (MG/IPA) on your BCBSIL ID card and ask to change doctors. Behavioral Health; Blue Distinction® Specialty Care. (Magellan). Check your benefit booklet, ask your group administrator or call the Customer Service number on the back of your member ID card to verify that you have these services. Pharmacy HI Pharmacy Providers: 1-844-568-2147 HI Optum Specialty Pharmacy: 1-855-427-4682 Prior authorization: 800-310-6826 Prior authorization fax: For help with eligibility verification, claims, and general provider questions, please call the appropriate Anthem Blue Cross and Blue Shield (Anthem) phone number below. Behavioral Health Unit (Government Programs) Phone: National Information Center. Our BCBSIL mobile app gives members easy access to the same information and tools as the online portal detailed Their BCBSIL member ID card number; Copayment and deductible amounts; Health tips on diabetes; We offer BCBSIL manages behavioral health care services for most non-HMO members who have behavioral health benefits (such as BCBSIL PPO, Blue HPNSM, and Blue Choice PPOSM members). The FLC is a group of youth, parents, and community partners joining forces with BCCHP to address issues and discuss opportunities regarding children’s behavioral health and special needs. For general information on our Behavioral Health programs, such as provider manuals and toolkits, see Lucet’s website. Lucet Resource Center; The term “behavioral health” refers to the promotion of mental health, resilience and well-being; the treatment of mental health and substance use disorders; and the support of those who experience and/or are in recovery from Call Horizon Behavioral Health to help you navigate the support you need at 1-800-626-2212 (TTY 711), 24/7. Care Health Plan to provide Medi-Cal Managed Care services in Los Behavioral Health 877 -860 2837 Utilization Management 312-233-4099 Adult and Children’s Mental Health Crisis Hotline CARES Hotline 800 345-9049 TTY(Toll Free) 866-794-0374 phone number or address. Look in the “Blue Cross commercial” column. Medicare Plus Blue No exceptions BCN commercial For dates of service through Dec. Physicians and professionals: 1-800-344-8525 Hospitals or facilities: 1-800-249-5103 Vision and hearing providers: 1-800 The member’s contract number, Behavioral Health Data History. Our mission is to address the physical and behavioral health care of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members. Sources: Mental Health by the Numbers, National Alliance on Mental Health, 2022; Understanding Psychotherapy and How It Works, American Psychological Association, 2022; What is Psychotherapy, American 312-233-4060 . STAR/CHIP; STAR+PLUS; Medicare; Health Insurance Marketplace Behavioral Health. If pharmacy prior authorization (PA) program review through Prime Therapeutics is required, physicians may submit the uniform PA form. Become an Anthem provider and join the nation’s second- largest health plan-owned behavioral health company, serving more than 13. 576. This is a 24-hour crisis intervention and stabilization service. Behavioral Health Services Overview I — 3 Coordination of Care Process I — 4 Magellan Telephone Number and Hours Magellan Benefit Management Responsibilities I — 4 Magellan Prior Authorization Requirement I — 5 Crisis assistance: If your situation requires immediate assistance to prevent death or serious harm to yourself or others, seek help at your nearest emergency room or call the Suicide and Crisis Your employees will have access to a nationwide network of more than 430,000 behavioral health professionals and treatment facilities through Provider Finder ®. Horizon NJ Health Care / Case Manager To speak with a Horizon NJ Health BCBSIL welcomes the participation of new providers in our networks. Behavioral health fax numbers; BH Interactive Care Reviewer Training Presentation; Provider Services Phone Number: 1-844-521-6942. Provider Services Phone Number: 1-844-521-6942. Inpatient Admissions .
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